Refund Policy

Public checkout on blooup.net sells variable SEO credit top-ups (any USD amount from $0.50; 1 credit = $0.01). That matches why charge sizes differ and why $0.50 is the floor. Credits unlock a Site Briefing, a priority application slot, and workspace / rank-crawl access. Full advisory engagements are not sold as fixed packages on this site; they are quoted privately and invoiced separately. Currency for fees and refunds is USD.

If you buy credits and have not consumed them on a Site Briefing unlock, priority application, or workspace unlock, you may request a full refund within 14 days of purchase by emailing support@blooup.net from the address used at checkout, with your receipt or payment reference.

Once credits are applied to a briefing, application, or workspace unlock, that portion is non-refundable because the deliverable or slot has been reserved or delivered. Remaining unused credits in the same purchase may still be refunded under section 2.

Custom engagements invoiced outside the public credit packs follow the written terms on that quote or invoice. Unless that document says otherwise: full refund if you cancel in writing before kickoff and before any deliverables are shared; after kickoff or delivery of materials, fees are generally non-refundable.

If a paid Site Briefing or unlocked deliverable is materially incomplete relative to what was described at purchase, contact us within 14 days. We will either complete the missing work or, if we cannot cure, refund the unused or undelivered portion.

Dissatisfaction with search rankings or traffic outcomes alone is not grounds for a refund. SEO results depend on many factors outside our control; see our Terms of Service.

Please contact us before filing a payment dispute so we can resolve the issue. Unwarranted chargebacks may result in suspension of future service. This does not limit rights you may have under card network or consumer protection rules.

Approved refunds are returned to the original payment method via Stripe, typically within 5-10 business days depending on your bank or card issuer.

Refund requests: support@blooup.net. General questions: hello@blooup.net.